Terms & Conditions – Quilla Foods – from Natural to Organic

BEFORE USING THIS WEBSITE PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS OF USE.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern Quilla Foods’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Quilla Foods and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

You must be over 18 years of age to use this website and to purchase any goods or services

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Quilla Foods’s rights and obligations to each other.

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that Quilla Foods is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website.
It is your responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Quilla Foods’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

DELIVERY OF PHYSICAL GOODS

Quilla Foods uses Australia Post, and/or other reputable courier companies to deliver physical goods.

Deliveries are processed promptly upon receipt of full payment. Delivery may take between 3 and 14 days, depending on the delivery company chosen and the final destination. Quilla Foods is not responsible for goods that are either damaged in transit or not received. Damaged or lost orders should be resolved with Australia Post or the courier company directly. Replacement of damaged or lost items is made at the discretion of Quilla Foods.

RETURNS AND REFUNDS

Quilla Foods does accept returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us within 7 days of receipt of your order with a valid reason for the return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. Refund payments may take up to 7 business days to be received. Refunds are made at the discretion of Quilla Foods. Please refer to our Shipping and Returns page for more details.

LINKS TO OTHER WEBSITES

From time to time Quilla Foods may provide on its website, links to other websites and information on those websites for your convenience. This does not necessarily imply endorsement, or approval or arrangement between Quilla Foods and the owners of those websites. Quilla Foods takes no responsibility for any of the content found on the linked websites.

Quilla Foods’s website may contain information provided by third parties for which Quilla Foods accepts no responsibility whatsoever for information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

DISCLAIMER

Quilla Foods gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components. To the fullest extent allowed by law, Quilla Foods absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of Quilla Foods to bear any entire costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

EXCLUSION OF COMPETITORS

Quilla Foods reserves the right to exclude and not permit any person or business from using its website or any of the documents and information contained on it. You are considered a competitor if you are in the business of creating similar goods or services for the purpose of providing them for a fee to users, whether they be business owners or domestic users. If you breach this term then Quilla Foods will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from such unpermitted and improper use.

COPYRIGHT NOTICE

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. We do not allow to duplicate the look, design, appearance, trademarks and graphics on the website for the intention of sale or the use by any third party. Particularly you are not allowed to distribute any of the materials, documents or products that may be available for download on this website.

All copyright and trademark in the website is expressly reserved by Quilla Foods who reserves the right to take action against you if you breach any of these terms.

Any reproduction of all or in part of the contents in any form is strictly prohibited other than the following: printing or downloading to a local hard disk extracts for your personal and non-commercial use only is permitted; and you may copy the content to individual third parties for their personal use, but only under the condition that you recognise the website as the source of the material.

GENERAL INFORMATION PURPOSES ONLY

The information in this website is only meant for general purposes only. It is not meant as professional dietary advice or treatment. If you have or suspect you may have medical issues or allergies which may be affected by certain foods or, after consuming any of our products, find you may have or be experiencing side effects, contact your health care provider immediately. Any dietary supplement statements are to be used at your own discretion and are not intended to diagnose, treat, cure or prevent any disease.

JURISDICTION

This agreement and this website are subject to the laws of NSW and Australia. If there is a dispute between you and Quilla Foods that results in litigation then you must submit to the jurisdiction of the courts of NSW.

WEBSITE DISCLAIMER

You are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use if you wish to continue to use this website.

The information in this website is only meant for general purposes only. We do try to keep the information correct and up to date, but we make no warranties or representations of any kind, express or implied, about the accuracy, completeness, reliability, availability or suitability with respect to the website or the, products, information, services, or related graphics contained on the website for any purpose. If you place any reliance on such information it is done so strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of Quilla Foods. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Quilla Foods takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. We make every effort to keep the website up and running smoothly.